Customer Service Roadblocks
Sometimes when morale is low and systems are complicated, people begin to build roadblocks to superior customer service. We call them don’t blocks. Here are 5 common don’t blocks. If…
Sometimes when morale is low and systems are complicated, people begin to build roadblocks to superior customer service. We call them don’t blocks. Here are 5 common don’t blocks. If…
Adding value is the best way to gain a competitive advantage without sacrificing your profits.Here are five quick tips for adding value to your customers business experience: Routinely, ask your…
The ATO is allowing SMSF trustees additional time until 31 January 2017 to ensure that any limited recourse borrowing arrangements (LRBAs) that their fund has are on terms consistent with…
The ATO has provided an update of the amounts it will accept for 2015/16 as estimates of the value of goods taken from trading stock for private use by taxpayers…
With Tax Time 2016 just around the corner, the ATO has stated it will be paying close attention to excessive interest expense claims, and incorrect apportionment of rental income and…
Business owners: beware of changes to debit and credit card surcharges The Australian Competition and Consumer Commission (ACCC) has announced that from 1 September 2016 businesses will only be…
The ATO is reminding taxpayers who earn income through the sharing economy that they have tax obligations they should consider. Examples of sharing economy services include: ride-sourcing – providing taxi…
Don't forget to increase wages for applicable employees More then 1.8 million employees earning the minimum wage can expect an extra 2.4% from their next pay period after the national…