Resistance to change often stems from the extent to which the changes impact each worker personally.
Remember that reluctance is often the product of insecurity or threats to one’s feeling of competence. Some people feel comfortable with old systems and fear learning new systems. Complaining, camouflaging errors, withdrawal, apathy or overt anger are common manifestations of fear and reluctance.
Stay positive and focused during these periods.
These behaviors are signs that your team is actually going through the change process. Address these behaviors head-on and make opportunities for people to constructively address their hesitation or reservation.
Now is the time for support and encouragement. Some will need more than others. Look forward to more discussions about change in future editions of this newsletter.
If you’re in the process of introducing change in your business, we are happy to assist.