Customer Service

Understanding how to create relationships with the public is essential to successful business. At the Phone Right workshop, we’ll show you and your team how to:

  • Create a terrific and lasting first impression that has prospective customers wanting to do business with you
  • Handle inbound and transferred calls consistently and professionally so everyone on your team can help improve your business’ customer and public relations
  • Significantly increase your conversion rate of telephone enquiries into sales, giving you more mileage from your marketing dollar
  • Convert the “How much is…?” enquiry into a paying customer
  • Book meetings that matter—learn how to get in front of the key decision makers so you can win more business, and keep it.

And these are just some of the valuable skills you and your team will take away from the Phone Right workshop.

Continually developing verbal communication and persuasion skills is vital to the ongoing success of any business. For everyone in your company.

So if you want to give your business a powerful, professional edge Phone Right is quite simply a MUST ATTEND workshop.

“Phone Right gives you and your team the skills you need to create a powerful first impression”