Motivated employees run great businesses.
Consider these principles for empowering your team:
Permission – consider and clearly define the types of decisions your team can make and problems they can resolve.
Protection – welcome an environment where calculated risk is encouraged and mistakes are considered and treated as learning experiences. This increases innovation.
Purpose – knowing and communicating your company’s mission is critical to motivating your team. It guides them through decisions, challenges and problem resolution.
Proficiency – make sure your team members “own” their careers and encourage them to identify areas of interest and needs for training.
Pat on the back – recognition and praise are key to making people want to do more. Do not leave praise for just team meetings or annual events. Pass along positive email and customer feedback. Reward good work with good words.