What would happen if….
Life does not always go to plan. While we logically know that, most of us don’t plan for the worst - it’s all a bit morbid and time consuming. The…
Life does not always go to plan. While we logically know that, most of us don’t plan for the worst - it’s all a bit morbid and time consuming. The…
Many businesses (and certainly many of our clients) find themselves busy with the day-to-day selling, paying bills, marketing, hiring and firing, talking to the bank, managing the office and so…
New laws passed by parliament last month directly target the behaviour of taxpayers that don’t meet their obligations. Tax deductions denied If taxpayers do not meet their PAYG withholding tax…
From 1 July 2017, new rules came into effect that prevent taxpayers claiming a deduction for expenses they incur travelling to and from their residential investment property. The Government restricted…
In Australia, around 34 million gift cards are sold each year with an estimated value of $2.5 billion. On average, an estimated $70 million is lost because of expiry dates.…
Success in sales is based on many things: good salespeople, good leads, good marketing, good products, good market conditions and so on. But what about sales management? That’s important too…
[spb_text_block pb_margin_bottom="no" pb_border_bottom="no" width="1/1" el_position="first last"] Bringing on new people is one of the most challenging and significant things you can do in your business. They are the heartbeat of…
Client Nicole and John McGee started Busy Bee’s Cleaning Service five years ago. The business services homes, offices, schools and corporate clients. Problem While Busy Bee is a terrific business…
Enthusiastic Beginners Enthusiastic beginners need little motivation. But they do need specific instructions and direction. Be prepared to answer lots of questions to keep them on track. Disillusioned learners Disillusioned…
Here are three basics to excellent customer service: Encourage initiative Train your team to be aware of opportunities to turn tentative queries into sales. In other words seize the chance to…